urgente
A
Agustín
Buenas noches necesito por favor que solucionen este inconveniente, no me funciona NOVA PRO, pague por 12 meses, ni paso un mes, en el comprobante figura el pago; adjunto documentación. Espero una respuesta, saludos
Mario Agustin Gomez
D
Deniz Harputluoğlu
Hi Agustín,
We're deeply sorry for the inconvenience.
Can you please reach out to support@novaapp.ai with a detailed description and screen recordings of the issue?
This way our support team can help you troubleshoot and get the Nova experience to the fullest.
We're looking forward to hearing from you.
Deniz from Nova
A
Agustín
Deniz Harputluoğlu Buenas noches, le explico:
Pague nova pro por doce meses (12 meses - 8th September 2024 - 8th September 2025 ). Se adjunta el comprobante de pago donde muestra la documentación clara.
FUNCIONABA BIEN hasta que me desactivaron se adjunta imagen sin nova pro
Por favor necesito que me activen nova pro porque uso para realizar trabajos de la escuela. En el recibo de pago verán que esta el pago por 12 meses y en sus sistema coinciden el impacto del pago:
Tax invoice PAID 8th September 2024 -ARS 38,185.18 via Paddle.com Invoice to marioagustingomez@gmail.com Argentina Invoice from Paddle.com Market Ltd Judd House 18-29 Mora Street London EC1V 8BT United Kingdom Payment method: - 9147 VAT Number: GB150848114 Registration Number: 08172165 Invoice details Invoice reference: 3125-19314 Billing period: 8th September 2024 - 8th September 2025 Transaction: txn_01j77qb07p7tfs3ccfbgy3657q Currency code: ARS Transaction Product Qty Unit price Tax rate Amount Nova 8th September 2024 - 8th September 2025 Nova Yearly 1 ARS 38,185.18 0% ARS 38,185.18 Subtotal ARS 38,185.18 VAT ARS 0.00 Total ARS 38,185.18 Amount paid ARS 38,185.18 Tax breakdown Tax % Tax 0% ARS 0.00 Tax total ARS 0.00 The ARS 38,185.18 payment will appear on your bank/card statement as: PADDLE.NET* NOVA If you have a problem with your order (e.g. don’t recognize the charge, suspect a fraudulent transaction, etc,) please visit paddle.net. Paddle.com Market Ltd, Judd House, 18-29 Mora Street, London EC1V 8BT. © 2024 Paddle. All rights reserved
Esperando una pronta respuesta favorable, saludos
Agustín Gómez
Cel.:3795-366774
E-mail: marioagustingomez@gmail.com